Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@montytoystore.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@montytoystore.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We do not accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method, minus shipping costs and a 30% restocking fee, within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@montytoystore.com

Terms and Conditions


Welcome to Monty Toys!

Please take a moment to read through our terms and conditions carefully. By using our website or purchasing our products, you agree to be bound by the following terms and conditions:

Agreement to Terms and Conditions

By accessing or using our website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Intellectual Property

All content on this website, including but not limited to images, graphics, logos, text, and other materials, is the property of Monty Toys and is protected by copyright laws. You may not use any of our content without our express written consent.

Products and Pricing

All prices listed on our website are in US dollars and are subject to change without notice. We reserve the right to change our product offerings and prices at any time. We are not responsible for any errors in pricing or product descriptions.

Payment and Shipping

We accept payment via credit card, PayPal, and other methods as listed on our website. Shipping costs and delivery times may vary depending on your location and the items you have ordered. We are not responsible for any delays or issues with shipping once your order has left our warehouse.

Returns and Refunds

We offer a 30-day return policy on most items purchased through our website. Items must be returned in their original condition and packaging to be eligible for a refund. Shipping costs are non-refundable and return shipping costs are the responsibility of the customer.

Limitation of Liability

In no event shall Monty Toys be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use our products or website.

Indemnification

You agree to indemnify, defend, and hold harmless Monty Toys, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law.

Changes to Terms and Conditions

Monty Toys reserves the right to modify these terms and conditions at any time without prior notice. Your continued use of our website and products constitutes acceptance of any such changes.

Thank you for choosing Monty Toys! If you have any questions or concerns regarding our terms and conditions, please do not hesitate to contact us.

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